From 19.05.25, Turkmenistan Airlines OJSC temporarily suspends flights on the following routes: Ashgabat - Turkmenbashi - Ashgabat, Turkmenabat - Turkmenbashi - Turkmenabat, Mary - Turkmenbashi - Mary and Dashoguz - Turkmenbashi - Dashoguz.
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Passengers who previously purchased tickets for cancelled flights should contact any ticket sales point in Turkmenistan for a refund or route change.
For tickets purchased online, free cancellation and reissue for alternative routes is available: Ashgabat - Balkanabat - Ashgabat, Turkmenabat - Balkanabat - Turkmenabat, Mary - Balkanabat - Mary and Dashoguz - Balkanabat - Dashoguz. This procedure is available both on the official website of the airline turkmenistanairlines.tm and at all points of sale of air tickets in Turkmenistan.
At the same time, from May 19, 2025, Turkmenistan Airlines launches flights on the following routes: Ashgabat - Balkanabat - Ashgabat, Turkmenabat - Balkanabat - Turkmenabat, Mary - Balkanabat - Mary and Dashoguz - Balkanabat – Dashoguz.